Consulting & Support
Expert Guidance from Idea to Deployment
24/7 support, SLAs, proactive monitoring, and on-site assistance.
Support Tiers
Product Support
Help with VatPortal, custom software, and OpenStack.
Infrastructure Support
HPE, Dell, Lenovo hardware maintenance & upgrades.
SLA-Based Support
Guaranteed response times: 1h, 4h, 8h.
Proactive Monitoring
Predictive alerts, health checks, capacity planning.
Why Choose Our Support
Certified engineers with 10+ years experience
Multilingual support (Azerbaijani, English, Russian)
Dedicated account manager
Transparent reporting & ticketing system